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1. How aromatherapy treatments can be delivered in the health care sector and the need to follow the correct protocols? A. In the health care sector a therapist would be treating clients who have a known condition whether it be physical, mental, emotional or an addiction. Aromatherapy is used in all areas of the health care sector including the in hospitals to treat terminally ill patients and in institutions to help mentally ill patients. It is important to follow the correct protocols to ensure the client benefits from the treatment, for example when treating an arthritic client a blend of ginger, juniper or lavender would be beneficial.

When treating a client with an emotional or mental disposition its important to ground yourself before a treatment and to ensure as a therapist you are always empathetic, not sympathetic and never dictate your own opinions to the client. 2. What are the procedures and practises for an aromatherapy treatment? A. To begin, a full consultation should be carried out with the client to establish whether they are suitable for the treatment, what oils are needed and how you will need adapt the massage to suit that particular client.

Making sure the treatment area if clean, tidy and everything needed is set out and organised, Ask the client to remove their clothes leaving their bottom underwear, to place any jewellery they may have in their packet/bag and to get under both towels. Whilst the client is doing this the therapist can blend the oils. The therapist should then wash their hands, clean the clients feet and again wash their hands. The treatment can then be carried out. 3. What methods would you use to enhance the consultation process taking into consideration different communication barriers, including cultural and ethical framework?

A. When carrying out a consultation it is important the client understands the questions and the procedure to ensure the treatment is suitable for them even if they have communication barriers, for example if your client was hard of hearing or deaf sighing would be as good as speech or if not talking more slowly may aid the client to lip read. If your client was under sixteen it would be ethical for an adult to be present throughout the consultation to ensure the client understands the treatment fully and has permission form the parent or guardian.

If a client was to not speak English an interpreter would be needed to ensure each other are understood. 4. Briefly describe; eye contact, non- verbal and listening skills? A, there are different types of communication skills that people use everyday, it is said that only 7% of communication is from actual verbal, the rest is from contributing factors such as eye contact and listening that are important to form opinions of people and in some professions such as holistic therapies it is important to create a positive impression to the client.

-It is important to maintain eye contact when appropriate to ensure the client feels comfortable and confident in the therapist abilities and listening skills. – non- verbal communication is actions made with your body, often called body language as it is thought the body and the way you place it can give more away about your personality then verbal skills. -listening helps the client vent emotions, by listening and not speaking the thoughts are more clear and you can be more receptive to outside input. 5. when and why may it be appropriate to have a companion or carer present, and what issues are involved.

A, It can sometimes be appropriate to have a companion or carer present for example if the therapist was to treat a client under 16 the parent should be at the consultation to ensue the client feels they understand the treatment fully and any questions they have can be asked comfortably. If for any reason a client needs a carer present at a treatment, for example an elderly lady who is in the early stages of Parkinson’s disease, I would request a doctors note and a carer to be present. 6. How would you refer a client to other professionals taking in to consideration the restrictions on making personal recommendations.

A, I would tell my client my reasons and why I feel they may benefit from the professional I may refer them too, and with their consent write a letter to the other professional explaining the reasons why I have referred my client to them. 7. Why must a therapist only advise on matters within the limits of their professional training and the restrictions of codes of practise, codes of ethics and insurance. A, A therapist is not to try to diagnose a contra-indication as this may cause unnecessary stress and damage your reputation. it is important not to diagnose as you are not qualified too and legal action could be taken if you do.

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